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About Jeffrey

These essays are informed by a 40-year career as a software programmer, manager, tester, writer,
and trainer, as well as roles in marketing, sales, and alliances.  As an employee or a technology
consultant, I worked for MIT, Microsoft, Harvard Business Publishing, IBM, and over 100 other
non-profit and for-profit organizations.

This book came about somewhat by accident. My daughter had just graduated from college and started her first professional job in digital marketing for a manufacturing company. As she began to share what was going on at the office, I decided to write an email to her each week covering an issue she mentioned or, much more often, an issue I expected that she would encounter before too long. A few of her friends from school were similarly situated and I began sending the notes out to a slowly growing distribution list. My thinking was that no matter the stage of your career, it is good practice to devote a little time each week to professional development. I had amassed a good of documents, when I happened to have a conversation with a professor of Psychology who teaches a graduate course in Human Factors, the study of how people interact with systems and processes. All the students had internships in industry. We uploaded the articles to a digital repository and every week each student selected an essay that interested him or her, read it, and posted a reflection on it to a discussion board. The professor then led a group conversation on the week’s commentary. The positive reactions I received during both “pilots” convinced me that there was interest in this kind of material for professionals in their early careers.

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